who provides goods and services to the general public is considered
a public accommodation. It is against the law for a public accommodation
to withhold or refuse to provide those goods or services; charge
a different amount for the same goods or services; set different
terms for obtaining those goods or services; discourage certain
people from using them; or advertise or make statements that would
make you feel unwelcome because of your race, color, creed,
national origin, alienage or citizenship status, gender (including
gender identity), sexual orientation, disability, marital status,
and partnership status.
Please note that there are limited exemptions from the provisions
of this law based upon gender and age.
Some examples of public accommodations include stores, banks, medical
or dental offices, government agencies, hair salons, health clubs,
hospitals, hotels, libraries, theaters, restaurants, schools, and
to Public Accommodations for Persons with Disabilities
people with disabilities may need a reasonable accommodation to
safely and independently enter or use a public accommodation. The
City Human Rights Law requires that providers make reasonable efforts
to grant access and services to all customers. Reasonable accommodation
may require structural change, such as constructing a ramp or providing
accessible parking spaces, or it may require a change in policy,
such as permitting service animals to accompany a disabled person
into a restaurant.
you are trying to flag down a taxi and the driver refuses to pick
you up based your race, color, national origin, creed, gender (including
gender identity), sexual orientation, disability or age or you were
treated differently than another person or passenger for any of
the above reasons, you may file a complaint with the Commission
on Human Rights and the Taxi and Limousine Commission. Be sure to
note the cab’s medallion number, the driver’s name,
license number, the date, location and time of the ride. Always
ask for your receipt, as it helps support your complaint. To file
a complaint with the Taxi and Limousine Commission, call 212-NYC-TAXI
(692-8294), or write to: Consumer Relations, New York City Taxi
and Limousine Commission, 33 Beaver Street, 22nd Floor, New York, NY 10004.
is against the law to be denied access to a store or refused
based on your race, creed, color, national origin, gender (including
gender identity), disability, sexual orientation, alienage or
status, marital status, partnership status, or age unless your
behavior is objectively suspicious.
store may reserve the right to inspect your bags, check your bags
at the door
or closely observe your conduct inside the store in an effort to
prevent shoplifting, although the same rules must apply to all customers.