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New York City Civilian Complaint Review Board
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CCRB Performance

The CCRB's core mission is to investigate thoroughly and expeditiously the thousands of complaints filed each year against New York City police officers. The agency also closes cases through its mediation process. In 2007, the CCRB had an exceptional year in terms of closing cases—for the first time since 2002 the agency ended the year with fewer open cases than when the year began. Although the agency received only 103 fewer complaints in 2007 than 2006, the reduction in docket size outpaced the decrease in workload, as the CCRB closed more than 500 more cases in 2007 than it had in 2006.



The historic increase in the number of complaints filed has had some impact on the time it takes the agency to complete investigations. The average number of days it took to close a full investigation increased slightly, and now stands at just over 300 days. A large portion of the increase in case closure times over the past five years can be attributed to the time it takes the board to review cases. As more cases are closed by the agency, the board is compelled to read more and more cases per panel meeting, and as a result the time awaiting board closure has increased.

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