The New York City Department of Consumer Affairs is a dynamic City agency working to foster a fairer marketplace for all New Yorkers. DCA is responsible for enforcing City and State laws, and issuing licenses to businesses in 55 industries.

The DCA workforce is dedicated and well-informed about consumer issues. The agency sets high standards of professionalism through agency-wide training programs, annual evaluations, and an affirmative policy of in-house promotions for qualified employees.

Postings are in PDF format. You may need the latest copy of the Adobe Acrobat Reader to download and print the postings.

Job Opportunities at DCA

Adjudication
Settlement Officer

Collections
Accounts Receivable Associate
Collections Associate
Collections / Quality Assurance Associate 

Consumer Services
Mediator 

Enforcement
Director of Enforcement
Enforcement Associate
Inspector
Training & Recruitment Coordinator 

Human Resources
Chief Human Capital Officer 
Human Resources Coordinator 

Legal
Agency Attorney, Research and Investigation Unit
Agency Attorney, Research and Investigation Unit
Assistant Director of Research and Investigations
Deputy Director for Legal Division

Licensing
Supervisor

Office of Financial Empowerment (OFE)
Director of OFE Field Research, Data, and Analytics
Program Associate 
Project Coordinator 

Office of the General Counsel
Assistant Director of Legal Project Management
Associate General Counsel

Regulatory Compliance
Director, Regulatory Compliance Division


Internships at DCA                                 
Chief of Staff Intern
Collections Intern
Data Analysis Intern  
External Affairs Intern
Finance Intern
Geographic Information Systems (GIS) Intern
Human Resources Intern
Information Technology Operations Intern
OFE Programs and Operations Summer Intern
Operations Intern
Policy Intern
Quality Assurance Intern
Settlement Intern

Learn about volunteer opportunities at DCA’s Office of Financial Empowerment (OFE) 

Attention: Teens Aged 15 to 17 Apply for DCA's Teen Tobacco Enforcement Program DCA is seeking to hire minors between the ages of 15 and 17 for an Undercover Operation Program with the Enforcement Division to curb tobacco sales to minors. Learn how to apply  Learn more about DCA's efforts to prevent cigarette sales to minors

The New York City Department of Consumer Affairs (DCA) is an Equal Opportunity Employer.

Read more about New York City's EEO policy

To file a complaint with DCA's EEO Officer, see information below.

EEO Officer
NYC Department of Consumer Affairs
42 Broadway, 9th floor
New York, NY 10004