There are a number of ways to contact the Department of Consumer Affairs, whether by phone, the Web, by mail or in person. Read below for more information.

Send a message to Commissioner Jonathan Mintz

File a Complaint Online

BY PHONE:

(or 212-NEW-YORK outside the five boroughs)

TTY (Text Telephone) NUMBERS:
212-487-2710
212-487-3156
212-487-2708 (Adjudication)

PUBLIC OFFICES:
New York City Department of Consumer Affairs
42 Broadway
New York, NY 10004

Hours:
Monday - Friday
9:00 am - 5:00 pm

Wednesday hours for Licensing Center and Collections only:
9:00 am - 5:30 pm

DCA Licensing Center: 5th floor
Consumer Complaints: 9th floor
Collections: 9th floor

Subway stops:
2, 3 – Wall Street
1 – Rector Street
R, W – Rector Street
4, 5 – Wall Street
A, C –Broadway-Nassau
J, M, Z – Broad Street

DCA Adjudication (administrative hearings):
66 John Street, 11th floor
Hours:
Monday - Friday
9:00 am - 4:30 pm

Subway stops:
A, C, 4, 5 – Broadway-Nassau
2, 3, J, M, Z – Fulton Street

DCA Bureau of Weights and Measures Testing Station:
245 Meserole Avenue
Brooklyn

Please visit the Testing Station before 2:00 pm weekdays or Dial 311 to schedule an appointment.