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Department of Consumer Affairs
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DCA offers free guides for download to help consumers and businesses understand the City’s laws for governing the marketplace. Guides help consumers know their rights when conducting transactions, and help businesses know their responsibilities.

To get a free print copy, call 311 (or 212-NEW-YORK outside NYC) and ask for the specific publication you want. 


General DCA Publications
Publications include DCA’s annual report, an introductory guide about the Department, information about administrative hearings, and a progress report on the work of DCA's Office of Financial Empowerment.
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Publications for Businesses
DCA offers a range of publications to help businesses know their responsibilities.
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Publications for Consumers
DCA offers a range of publications on hot-button consumer protection issues.
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OFE Publications
DCA’s Office of Financial Empowerment offers publications for consumers and financial education providers. The library includes valuable information to help New Yorkers with low incomes make the most of their money.
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