DCA offers free guides for download to help consumers
and businesses understand the City’s laws for governing the marketplace. Guides
help consumers know their rights when conducting transactions, and help
businesses know their responsibilities.
To get a free print copy, call
311 (or 212-NEW-YORK outside NYC) and ask for the specific publication you
want.
General DCA
Publications Publications include DCA’s annual report, an
introductory guide about the Department, information about administrative
hearings, and a guide to the City’s Consumer Protection Law. Learn more
Publications for Businesses DCA
offers a range of publications to help businesses know their
responsibilities. Learn more
Publications for Consumers DCA
offers a range of publications on hot-button consumer protection issues. Learn more
OFE Publications DCA’s Office of
Financial Empowerment offers publications for consumers and financial education
providers. The library includes valuable information to help New Yorkers with
low incomes make the most of their money. Learn more