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Contact the Buildings Department

Visit 311 Online
for all complaints and information about New York City Agencies. Outside New York, call (212) NEWYORK
(212-639-9675).


Below is the list of contact information of the Department of Buildings and other agencies.

Executive Office:
280 Broadway, 7th floor
New York, NY 10007
Interactive Voice System: (212) 566-5000
TTY Number: (212) 566-4769

Borough Offices Information

Manhattan Borough Office

280 Broadway, 3rd Fl.
New York, NY 10007

Borough Commissioner: (212) 393-2615
Borough Manager: (212) 393-2614
Customer Service: (212) 393-2614
TTY Number: (212) 566-4769

 

Bronx Borough Office

1932 Arthur Ave., 5th Fl.
Bronx, NY 10457

Borough Commissioner: (718) 960-4700
Borough Manager: (718) 960-4710
Customer Service: (718) 960-4710
TTY Number: (718) 579-6903

 

Brooklyn Borough Office

210 Joralemon Street, 8th Fl.
Brooklyn, NY 11201

Borough Commissioner: (718) 802-3677 & (718) 802-3676
Borough Manager: (718) 802-3635
Customer Service: (718) 802-3675
TTY Number: (718) 802-4330

 

Queens Borough Office

120-55 Queens Blvd.
Kew Gardens, NY 11424

Borough Commissioner: (718) 286-7670
Borough Manager: (718) 286-7630
Customer Service: (718) 286-7620
TTY Number: (718) 286-0781

 

Staten Island Borough Office

10 Richmond Terrace, Borough Hall, 2nd Fl.
SI, NY 10301

Borough Commissioner: (718) 420-5414
Borough Manager: (718) 420-5410
Customer Service: (718) 420-5400
TTY Number: (718) 816-2164

Administrative Enforcement Unit (A.E.U):
280 Broadway, 5th Floor
For general ECB violation information: (212) 393-2405
For inquiries about dismissal requests and appeals:
(212) 393-2303

Benchmarking Hotline:
(646) 576-3539

Boiler Division
Customer Service: (212) 393-2661
Technical Director: (212) 393-2436
boilersinfo@buildings.nyc.gov

Buildings Enforcement Safety Team (BEST):
280 Broadway, 5th Floor
Phone: (212) 393-2404
BEST@buildings.nyc.gov

Buildings Information System (BIS) Unit:
(212) 393-2260

Buildings Special Investigations Unit (BSIU):
83 Maiden Lane, 4th Floor NY, NY 10038
(212) 825-2413

Call Center (Plumbing Appointments): (212) 393-2550 - Call 311 anytime for updated information.

Central Filing and Billing Unit: (212) 393-2252
280 Broadway, 6th Floor

Certificate of Occupancy:
Manhattan: (212) 393-2552
Bronx: (718) 960-4740
Brooklyn: (718) 802-3680
Queens: (718) 286-7670
Staten Island: (718) 420-5410

Construction Enforcement:
(718) 286-8380

Construction Inspection Appointments:
Manhattan: (212) 393-2553
Bronx: (718) 960-4730
Brooklyn: (718) 802-3685 or (718) 802-3684
Queens: (718) 286-8360
Staten Island: (718) 420-5418

Cranes and Derricks: (212)393-2411
280 Broadway, 5th Floor
Inspection Appointments (212) 393-2662

Customer Service: (212) 393-2340

Earthwork Notification: (212) 393-2550

Electronic Filing Questions:
Monday - Friday, excluding holidays, from 9:00am to 4:00pm:
(212) 393-2550 or
Complete the online help form (recommended).
Note: Phone support is only available for eFiling Job Applications - PW1 and Electronic Filing.

Electrical Advisory Board: (212) 393-2259 or (212) 393-2158

Electrical Code Questions: (212) 393-2030

Electrical Inspection Appointments
(for licensed electricians):

Manhattan: (212) 393-2462
Bronx: (718) 960-4750
Brooklyn: (718) 802-4342/4347
Queens: (718) 286-7650
Staten Island: (718) 420-5411

Electrical Licensing:
Phone: (212) 393-2259
Fax: (212) 566-3745 or (212) 566-3062

Electrical Firm Account Cashier:
Phone: (212) 393-2050

Electrical Firm Online Payment Portal:
Phone: (212) 393-2050 or CashReceipts@buildings.nyc.gov
280 Broadway, 4th Floor

Elevator Applications: (212) 393-2144
Technical Questions: (212) 393-2144
280 Broadway, 4th Floor

Elevator:
Customer Service: (212) 393-2144
General Inquires: elevatordivision@buildings.nyc.gov
Appointment: Online Elevator Appointment Request Form

Environmental Control Board (E.C.B):
*For information on ECB penalties, fines and stipulations, as well as hearing scheduling.
Note: The ECB is an administrative court and is not part of the Department of Buildings.

Manhattan: (212) 560-6270 - 66 John Street, 10th floor
Bronx: (718) 993-6110 - 3030 Third Avenue, 2nd Floor
Brooklyn: (718) 875-7428 - 233 Schmerhorn Street, 11th floor
Queens: (718) 298-7300 - 144-06 94th Avenue, 1st floor
Staten Island: (718) 815-8385 - 350 St. Marks Place, 1st floor

Excavation Unit: (212) 393-2972
Fax: 646-500-6028

General Counsel's Office: (212) 393-2085/2074

House Connection Appointments: (212) 393-2550

House Connection Questions: (718) 286-0716

Human Resources:
(212) 393-2221 or (212) 393-2222
(212) 566-3096 (fax)
280 Broadway, 6th floor
New York, NY 10007
Recruit@buildings.nyc.gov

Interior Demolition Unit: (212) 669-7800/7860
1 Centre Street 23rd Floor room 2342

Internal Audits and Discipline (IAD):
(212) 393-2900

Impact Resistance (LL 26/04 Compliance):
  • Manufacturer's product approvals:
    Office of Technical Research and Certification (OTCR)
    (212) 393-2626
Limited Alteration Application (LAA) and Central Permit Renewal:
280 Broadway, 5th Floor
Phone: (212) 393-2406
Fax: (212) 566-5823

Licensing Boards:
Electrical Board: (212) 393-2259 or (212) 393-2158
280 Broadway, 6th floor

Plumbing Board: (212) 393-2259
280 Broadway, 5th floor

Licensing Division:
(212) 393-2259 or Licensingdob@buildings.nyc.gov
280 Broadway, 6th Floor

Local Law Enforcement Unit (Facades): (212) 393-2551
Technical Questions: (212) 788-7034 or Facades@buildings.nyc.gov

NYC Construction Codes:
ConstructionCodes@buildings.nyc.gov
*This email is for general questions related to the NYC Construction Codes. Project-specific questions or inquiries that depend on many different factors should be directed to the appropriate local Borough Office for specific guidance.

NYC Development HUB
80 Centre Street, 3rd Floor
nycdevelopmenthub@buildings.nyc.gov

NYC HUB Self-Service
80 Centre Street, 3rd Floor
hubselfservice@buildings.nyc.gov

NYC Development Hub Online Payment Portal
(212) 341-0054
CashReceipts@buildings.nyc.gov
280 Broadway, 6th Floor

Office of Technical Certification and Research:
(212) 393-2626
Technical Questions: OTCR@Buildings.nyc.gov
280 Broadway, 7th Floor

Operations Redesign Unit:
Send us your questions and suggestions.

Padlock Unit: (212) 393-2622
280 Broadway, 5th floor

Photoluminescence:
  • Installation interpretations:
    Richard Rosen: richardr@buildings.nyc.gov
    (212) 393-2599

  • Reconsiderations
    Kenneth Fladen: kennethf@buildings.nyc.gov
    (212) 393-2573

  • Manufacturer's product approvals
    Donald Gottfried: donaldg@buildings.nyc.gov
    (212) 393-2070

  • Certification and compliance forms
    Gregory Anderson: grega@buidlings.nyc.gov
    (212) 393-2416

Places of Public Assembly: (212) 393-2533 or (212) 393-2458
280 Broadway, 3rd floor

Plumbing Chiefs:
Manhattan: (212) 393-2554
Bronx: (718) 960-4720
Brooklyn: (718) 802-3714
Queens: (718) 286-8350
Staten Island: (718) 420-5416
Technical Director of Plumbing - Robert Daly (212) 393-2436
Deputy Director of Plumbing - Arthur Cordes (212) 393-2097

Plumbing Inspection Appointments: (212) 393-2550

Press Office: (212) 393-2126

Project Advocates
  • Manhattan:
    Phone: (212) 393-2599 Fax: (212) 566-5575
    MNopenapp@buildings.nyc.gov

  • Bronx:
    Phone: (718) 960-4725 Fax: (718) 579-6767
    BXopenapp@buildings.nyc.gov

  • Brooklyn:
    Phone: (718) 802-3677 Fax: (718) 802-4098
    BKopenapp@buildings.nyc.gov

  • Queens:
    Phone: (718) 286-7690 Fax: (718) 286-0774
    QNopenapp@buildings.nyc.gov

  • Staten Island:
    Phone: (718) 420-5400 Fax: (718) 816-2318
    SIopenapp@buildings.nyc.gov

Quality of Life: (718) 286-8380

Records Access Officer/Freedom of Information Requests: (212) 393-2096/2032 or 2116
Records Access Officer
280 Broadway, 7th Floor
New York, NY 10007

Scaffold Safety Team: (212) 393-2973
1 Centre Street 23rd Floor room 2342

Signs Enforcement Team: (212) 393-2622
280 Broadway, 5th floor

Special OAC Assistance Contact Liaison
Manhattan: (212) 442-4549 - Lisa Fan
Bronx: (718) 960-4710 - Tomasz Bielecki
Brooklyn: (718) 802-3508 - Jinseok Choi
Queens: (718) 286-8345 - Joan Saccente
Staten Island: (718) 420-5400- Theresa Hall

Special Enforcement Team:
For audits of professionally certified applications: (212) 393-2299
280 Broadway, 5th floor

Special Operations:
280 Broadway, 5th Floor
Phone: (212) 393-2412
Appointments - Monday Only (212) 393-2356
Fax: (212) 669-8053

Unsafe Buildings Unit: 280 Broadway, 7th floor
Cashier: (212) 393-2067
UB Hotline: (212) 393-2131 or 2067

Other Agency's Contact Information
Insurance Inquiries:
General Information: 800-877-1373

Department of Investigation:
Inspector General: 80 Maiden Lane, 17th Floor,
New York, NY 10038
(212) 825-2413/3631

Landmarks:
NYC Landmarks Preservation Commission (LPC)
One Centre Street, 9th Floor
Public Information Officer: (212) 669-7817

Property Information:
NYC Department of Finance (DOF): 311

Small Business Services
Waterfront Unit
(212) 618-8822

Waterfront Permits Unit: (212) 513-6300
110 William Street
New York, NY 10038

Workers’ Compensation &
Disability Benefits District Offices:

Manhattan (Bronx & NY): 215 West 125th St.
Brooklyn (Kings & Richmond): 111 Livingston St.
Queens: 168-46 91st Avenue

Zoning:
NYC Department of City Planning (DCP): 212-720-3300

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