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How to Pick Up Your Towed Vehicle

Red Bullet Point GraphicWho Towed My Vehicle?
Red Bullet Point GraphicViolation Tow by NYPD
Red Bullet Point GraphicJudgment Tow by Sheriff
Red Bullet Point GraphicJudgment Tow by Marshal
Red Bullet Point GraphicDepartment of Motor Vehicle Offenses
Red Bullet Point GraphicVehicles Not Picked Up
Red Bullet Point GraphicLien Holders and Third Party Interests
Red Bullet Point GraphicFleet and Rental Program Vehicles
Red Bullet Point GraphicFrequently Asked Questions

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Who Towed My Vehicle?

If your vehicle has been towed, it is important for you to know whether it was a Violation Tow or Judgment Tow:

Violation Tow by NYPD
If your vehicle has been booted or towed because it was illegally parked and you owe no unpaid parking tickets in judgment, get your vehicle back directly from the NYC Police Department.

If, however, your vehicle was illegally parked AND you owe more than $101.00 in outstanding tickets that have gone into judgment, your parking tickets must be paid to the Department of Finance before you can get your vehicle back.

The fastest payment method is to go to a Finance Business Center and pay your judgment debt (the fines and penalties on parking tickets that are 100 days old or older). When you have done this, you must ask for a Vehicle Release Form. Take this to the NYPD impound lot to get your vehicle back. You will also have to pay the Police Department's towing fees at the impound lot. The Police Department Pounds accept major credit cards, cash, certified checks, and money orders. 

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Judgment Tow by Sheriff
A judgment tow is when a vehicle's owner has unpaid parking tickets of at least $350, on one or more vehicles registered to his/her name. If the Sheriff towed your vehicle, you should come in and pay your parking fines immediately, or the Sheriff will begin the process of preparing your vehicle for auction after 72 hours.  If you do not pick up your vehicle within seventy two (72) hours of taking it from you, the Sheriff will begin the process of notifying you your vehicle is being prepared for auction unless you do the following: (1) pay for and pick up the vehicle, (2) request a "Sale Hold" by going to any Finance Business Center . The vehicle is generally auctioned anytime after 10 days.

The Sheriff's payment may be made in cash, money order, or certified or cashier's check, made payable to the "NYC Department of Finance." You may also use Discover,  MasterCard or American Express card (if the card is in the registered owner's name). You will also need a Vehicle Release form which you can get from any Finance Business Center to prove you have paid. You must take the Vehicle Release form to the impound lot when you go to get your vehicle back.

The total amount that you will be required to pay can be determined by using the following chart:

a. Amount due for Parking Debt on tickets 100 days old or older

$ ______

b. Execution Fee

$ 70.00

c. Tow Fee *

$ 185.00

d. Sheriff's Storage Fee* @ $10-15/day (see note below) or Marshal's Storage Fee @ $10/day(After the Tow Date)

$ ______

e. Subtotal
    (add lines [a] through [d])

$ ______

f. Multiply line [e] by 5%
   (Line [e] x .05)

$ ______

g. Total Amount Due
    (Line [e] + Line [f])

$ ______

Notes: Sheriff Storage Fee = $10/day on Days 1 and 2. Fee increases to $15 a day on the third day. 

* Tow Fee and Storage Fee subject to 8.875% sales tax.



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Judgment Tow by the City Marshal
A judgment tow is when a vehicle's owner has unpaid parking tickets of $350, on one or more vehicles registered to his/her name. If a City Marshal towed your vehicle, you have 10 business days to pay your parking fines.  Contact the City Marshal who towed your vehicle immediately. If a City Marshal seized your vehicle in the Bronx, Brooklyn, Manhattan or Queens, the registered owner/representative should contact the Marshal's office for that borough.  If your vehicle was towed by the Sheriff in Staten Island, please follow the instructions above to get your vehicle back from the Sheriff.

The City Marshal's office will tell you the total amount owed (which includes the judgment amount and any fees) as well as where the vehicle is located.  You will also be told if the Marshal will accept your payment at their office or if payment will be accepted at the towing yard.

You should ask the Marshal's office how much you owe in full. The City Marshals accept cash, certified check, money orders, as well as VISA, MasterCard, American Express or Discover card payment. The card must be in the registered owner’s name. If you cannot get your vehicle immediately, you should ask for instructions and/or your options. If you do not get your vehicle within seventy two (72) hours of towing, the Marshal will begin the process of notifying you that your vehicle is being prepared for auction unless you do the following: (1) pay for and pick up the vehicle, (2) request a "Sale Hold" by going to any Finance Business Center. In all cases make sure you get the Marshal's office telephone number.

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If you want a hearing for the outstanding parking tickets, you must first go to one of the Finance Business Centers.
Red Bullet Point GraphicRead more about Disputing Parking Tickets

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How to Find Out Who Towed Your Car
Red Bullet Point GraphicTowed Vehicle Locator online
Red Bullet Point GraphicMore options

For More Information
Red Bullet Point GraphicNew York City Marshals
Red Bullet Point GraphicSatisfaction of Judgment, Registration Clearance and Vehicle Release

Department of Motor Vehicle Offenses
If a vehicle has a suspended, expired registration caused by outstanding parking tickets, insurance lapses, etc., the person has to go to DMV to get these matters corrected. For example, if a person has a registration deferment because of parking tickets, they have to pay the judgment amount to DOF, get a registration clearance and then take that to DMV before going to the pound to get the vehicle back. The VTL prohibits the release of a vehicle that does not have a valid registration or insurance.

If your registration is not valid due to outstanding parking tickets, you must settle the tickets first at a  Finance Business Center (for a Sheriff tow) or to the Marshal's Office (for a Marshal tow). Once the parking tickets have been satisfied, you must take the registration clearance or other documents to DMV in order to have your registration re-instated or other DMV issue corrected. Once you have obtained a valid registration or license from DMV, you can then proceed to the tow facility and redeem your vehicle.

Additional Information
Red Bullet Point GraphicNYS Department of Motor Vehicles (DMV)


Vehicles Not Picked Up

The Sheriff and Marshal have regular auctions for vehicles that are not picked up. NYC Police Department towed vehicles are turned over to the Sheriff for auction.
Red Bullet Point GraphicFind out more about vehicle auctions

Lien Holders & Third Party Interests
Lien holders and any persons or entities with third party interests in towed vehicles are directed to call the lien holder line of the Parking Enforcement Unit at (212) 361-1240 or submit e-mail inquiries to ParkingEnforcement@finance.nyc.gov.


Fleet and Rental Program Vehicles

If the towed vehicle is a member of the Fleet or Rental Program
Red Bullet Point GraphicEmail Fleet / Rental Program

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Frequently Asked Questions
Red Bullet Point GraphicHow do I redeem my vehicle if I'm uninsured?
Red Bullet Point GraphicHow can I remove personal property from my car?
Red Bullet Point GraphicCan someone else redeem my vehicle for me?
Red Bullet Point GraphicWhat identification and documentation must I have to redeem my vehicle?

How do I get my vehicle back if I'm uninsured?
If you are uninsured, you must present a current insurance card to get your vehicle back at any of the impound locations.

How can I remove personal property from my car?
You can request a property release at any redemption site for personal property, such as luggage or a baby car seat. However, tires, radios, batteries, and other parts of the vehicle are not considered to be personal property and may not be removed from a vehicle. Non-owners must bring a notarized letter signed by the vehicle owner giving permission to remove personal property. If a vehicle belongs to a firm or business, proof of employment must also be presented.

Can someone else get my vehicle back for me?
If someone other than the owner wants to get the vehicle back, that individual must also present a notarized letter from the registered owner, plus the original title or registration (no copies).

What identification and documentation must I have to get my vehicle back?
You must bring the following:

  • Your valid Driver's License (or someone else with you who has one),
  • The original vehicle registration stub (or the title),
  • The vehicle's valid Insurance Card; and
  • Vehicle Release form (for both Sheriff and NYPD Violation Towed Vehicles with outstanding judgment debt)

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