Getting Paid

Submitting an Invoice
When Mailed Payment is Not Received
Enroll in EFT/Direct Deposit Program

Submitting an Invoice
Generally, before a vendor or contractor can begin any work for a City agency, he or she must have a valid Purchase Order, contract, or service call number. A vendor should not perform any work or deliver goods without one.

The Purchasing and Contracts Units in each City agency are responsible for providing Purchase Orders, contracts, and service call numbers to the vendors doing business with each agency.

To obtain payment, City vendors and contractors who do business must submit invoices to the agency that employed them, referencing the Purchase Order or contract number. These invoices are vouchered in a Citywide database called the Financial Management System (FMS). Once accepted, the Office of the Comptroller schedules payment.

The Finance Treasury Division makes the actual payment to the vendor or contractor, either by check or by direct deposit to the vendor's or contractor's bank account through our Electric Funds Transfer (EFT/Direct Deposit) Program.

Every City agency has its own Accounts Payable Unit that handles the invoice process for that agency's vendors and contractors. That unit should advise the agency's vendors about their invoice requirements and procedures, respond to the vendor's questions about the payment process, and resolve any problems that arise.

Vendors who are doing work or providing services to the Department of Finance should submit invoices to the following:

NYC Department of Finance
Financial Services Unit
One Centre Street, Rm. 1040
New York, NY 10007-1602

Following, however, are general requirements for the submission of invoices for payment:

• Invoices must reference the Purchase Order, contract, or service call number related to the job in question, the date(s) the service was rendered or the goods were shipped, the location the service was rendered or the goods were shipped to, and a description of the service or goods.
• For vendors with whom an agency has a maintenance contract for equipment, the invoice should also reference the month being billed, the type of equipment, the serial number(s) of the equipment, and the location of the equipment.
• Sales tax should not be included on invoices. The City does not pay sales tax.

When Mailed Payment is Not Received
If a vendor does not receive a mailed payment, it may be because it was mailed to the wrong address, lost in the mail, or stolen. Checks may be altered; signatures may be forged.

If you do not receive an expected payment, contact the City agency for which you provided the goods or services. The agency will investigate to see if the check was cashed, and, if it was, they will obtain a copy of the cancelled check to see if it was endorsed and by whom. Depending on the outcome of this investigation, you may be asked to submit one or more forms or documents, including signature verification.

Enrollment Form
Download Enrollment Form (36.1k)

Affidavit of Missing, Altered or Irregular
Signature / Endorsement
(Individual Vendor)
Download Form (26k)

Affidavit of Missing, Altered or Irregular
Signature/Endorsement
(Corporation)
Download Form (28k)

Affidavit of Forged Signature / Endorsement
(Individual Vendor)
Download Form (28k)

Affidavit of Forged Signature / Endorsement
(Corporation)
Download Form (29k)