DoITT - Business Information: Pay Phone Franchises

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	Public Pay Telephone (PPT) Unit is responsible for: Handling all franchise contract matters related to public pay telephones on New York City sidewalks Ensuring that the pay telephone companies meet all site criteria, cleanliness, and operability standards Reviewing permits for new public pay telephones or the relocation of existing phones Collecting franchise fee payments owed to the City pursuant to the public pay telephone franchise agreements Intervening with public pay telephone companies for the resolution of consumer complaints Addressing community concerns with public pay telephones If you have questions about pay phone franchises that aren't answered here or in the links provided below, consult the Pay Phone FAQ. Franchise Forms Change of Phone Number Online Form Change of Phone Number Form (PDF) Application to Install and Maintain a Public Pay Telephone (PDF) Commercial Lessee/Property Owner Consent Form (PDF) No Dial Tone Online Form No Dial Tone Form (PDF) Public Pay Telephone Deactivation Online Form Public Pay Telephone Deactivation Form (PDF) Public Pay Telephone Franchise Fees (PDF) Request to Work on Street by Public Pay Telephone Franchisee (PDF) Public Pay Telephones Application for Transfer or Sale of PPTs (PDF) PPT Registry Transfer Form (PDF) Affidavit Regarding Transfer (PDF)

	Rules and Laws Payphone Rules: Rules of the City of New York Use Scroll Bars to navigate to Title 67: Department of Information Technology & Telecommunications Choose Chapter 6: Public Pay Telephones from the selection Payphone Notice of Violation Schedule ECB Codes/Fines/Penalties (PDF) Payphone Administrative Code: New York City Administrative Code Use Scroll Bars to navigate to Title 23: Communications Choose Chapter 4: (Public Pay Telephones)

	Current Pay Phone Franchises As of July 7, 2009 there are 30 companies that operate approximately 18,090 public pay telephones on New York City sidewalks. A public pay telephone franchise grants a company the non-exclusive right to install, operate, and maintain public pay telephones and associated equipment on the City's sidewalks. Each pay phone must pass site criteria before it is permitted. The effective date of all of the public pay telephone franchises is October 15, 1999. Agreements are non-exclusive and are for a period of 11 years with a possible four-year renewal at the City's option.

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