Search Email Updates Contact Us Residents Business Visitors Government Office of the Mayor NYC.gov always open
Department of Information Technology & Telecommunications
DoITT Home
About DoITT
Services
Consumer Information
Pay Phone Complaints
Cable and Open Video Source Requests

Business Information
FAQ
News and Awards
Job Opportunities
Contact Us


















Consumer Information: Cable Services
If you need assistance with your cable television or open video system service, you should first contact your cable or OVS provider's customer service center.

Cablevision
2100 Bartow Avenue, Suite 400
Bronx, NY  10475
Phone: (347) 293-4500
Fax: (347) 293-4304

RCN Telecom Services of New York
100 Baltimore Drive
Wilkes-Barre, PA  18702
Phone: 800-RING-RCN (800-746-4726)

Staten Island Cable
100 Cable Way
Staten Island, NY  10303
Phone: (718) 816-8686
Fax: (718) 447-2638

Time Warner Cable of New York City (Citywide)
120 East 23rd Street
New York, NY  10010
Phone: (212) 358-0900

Time Warner Cable of New York City (Brooklyn and Queens)

4161 Kissena Boulevard
Flushing, NY  11355
Phone: (718) 358-0900

If your situation isn't resolved by the service provider, you have several additional options:


See the Cable FAQ
See the Video Systems FAQ

Copyright 2008 The City of New York Contact Us | FAQs | Privacy Statement | Site Map