If your building owner fails to maintain your apartment and provide essential services, you may report the condition to the City's Citizen Service Center at 311 (311 can be accessed outside of New York City by dialing (212) NEW YORK). For the hearing impaired, the TTY number is (212) 504-4115. The Center is open 24-hours a day, seven-days a week.
If you would like to speak with a public interviewer in person at the HPD Borough Offices, you may do so weekdays between 8:30 a.m. and 3:30 p.m.
| BOROUGH | ADDRESS | TELEPHONE |
| Manhattan | HPD - Division of Code
Enforcement 94 Old Broadway, 7th Floor New York, NY 10027 | (212) 234-2541 |
| Bronx | HPD - Division of Code
Enforcement 1932 Arthur Avenue Bronx, NY 10457 | (718) 579-6790 |
Brooklyn NOTE: Carbon monoxide Certificates of Installation may be obtained and submitted to either Brooklyn office. | HPD - Division of Code Enforcement 701 Euclid Ave. Brooklyn, NY 11208 | (718) 827-1942 |
HPD
- Division of Code Enforcement 210 Joralemon St. Room # 806 Brooklyn, NY 11201 | (718) 802-3662 |
| Queens | HPD - Division of Code
Enforcement 120-55 Queens Blvd. (Queens Borough Hall) First Floor Kew Gardens, NY 11424 | (718) 286-0800 |
| StatenIsland | HPD - Division of Code
Enforcement Staten Island Borough Hall, Staten Island, NY 10301 | (718) 816-2340 |
| Citywide Inspection Unit | HPD - Division of Code
Enforcement 100 Gold Street New York, NY 10038 | (212) 863-8515 |