If your building owner fails to maintain your apartment and provide essential services, you may report the condition to the City's Citizen Service Center at 311 (311 can be accessed outside of New York City by dialing (212) NEW YORK). For the hearing impaired, the TTY number is (212) 504-4115. The Center is open 24-hours a day, seven-days a week.
If you would like to speak with a public interviewer in person at the HPD Borough Offices, you may do so weekdays between 8:30 a.m. and 3:30 p.m.
| BOROUGH | ADDRESS | TELEPHONE |
| Manhattan | HPD Enforcement Services 560 West 133 Street New York, NY 10027 | (212) 234-2541 |
| Bronx | HPD Enforcement Services 1932 Arthur Avenue Bronx, NY 10457 | (718) 579-6790 |
Brooklyn NOTE: Carbon monoxide Certificates of Installation may be obtained and submitted to either Brooklyn office. | HPD Enforcement Services 701 Euclid Ave. Brooklyn, NY 11208 | (718) 827-1942 |
HPD Enforcement Services 210 Joralemon St. Room # 806 Brooklyn, NY 11201 | (718) 802-3662 |
| Queens | HPD Enforcement Services 120-55 Queens Blvd. (Queens Borough Hall) First Floor Kew Gardens, NY 11424 | (718) 286-0800 |
| StatenIsland | HPD EnforcementServices Staten Island Borough Hall, Staten Island, NY 10301 | (718) 816-2340 |
| Citywide Inspection Unit | HPD EnforcementServices 100 Gold Street New York, NY 10038 | (212) 863-8515 |