If your building owner fails to maintain your apartment and provide essential services, you may report the condition to the City's Citizen Service Center at 311 (311 can be accessed outside of New York City by dialing (212) NEW YORK). For the hearing impaired, the TTY number is (212) 504-4115. The Center is open 24-hours a day, seven-days a week.
If you would like to speak with a public interviewer in person at the HPD Borough Offices, you may do so weekdays between 8:30 a.m. and 3:30 p.m.
| BOROUGH | ADDRESS | TELEPHONE |
| Manhattan | HPD Enforcement Services
560 West 133 Street
New York, NY 10027 | (212) 234-2541 |
| Bronx | HPD Enforcement Services
1932 Arthur Avenue
Bronx, NY 10457 | (718) 579-6790 |
Brooklyn
NOTE: Carbon monoxide Certificates of Installation may be obtained and submitted to either Brooklyn office. | HPD Enforcement Services
701 Euclid Ave.
Brooklyn, NY 11208 | (718) 827-1942 |
HPD Enforcement Services
210 Joralemon St.
Room # 806
Brooklyn, NY 11201 | (718) 802-3662 |
| Queens | HPD Enforcement Services
120-55 Queens Blvd. (Queens Borough Hall)
First Floor
Kew Gardens, NY 11424 | (718) 286-0800 |
| StatenIsland | HPD EnforcementServices
Staten Island Borough Hall,
Staten Island, NY 10301 | (718) 816-2340 |
| Citywide Inspection Unit | HPD EnforcementServices
100 Gold Street
New York, NY 10038 | (212) 863-8515 |
