Whether you pay your rent by phone, by mail, by ePayment on NYCHA’s website, or in person at a payment center, rent is due on the first day of each month. Paying your rent, and paying it on time, is the most important thing you can do each month to support the essential services and amenities in your development. Residents who do not pay their rent on time are subject to legal fees and possible eviction. If you have an unexpected change in your income, please see your development manager. We can help you get financial counseling or adjust your rent, if warranted.

You can pay your rent by one of the following options:

Online Rent Payment
Pay Rent by Phone
Pay Rent at an Authorized Bank
Mail Rent Payments
Pay Rent at an Authorized Payment Center
Pay Rent via Payroll Deductions
Payments made by HRA
Payments on behalf of a Resident

Online Rent Payment
You can pay your rent and other charges that are due to the New York City Housing Authority (NYCHA) electronically via the ePayment system for a fee of $1.00. The ePayment system is quick, convenient and secure and is available 24 hours a day, 7 days a week.
Pay rent online

Pay Rent by Phone
You can pay your rent by calling NYCHA's Phone Payment System at
1-866-942–3104 for a fee of $1.00. Paying by phone is safe and convenient, and payments made before 6:00 PM will be credited for the same day.
Learn how to pay rent by phone

Pay Rent at an Authorized Bank
New York City Housing Authority residents may now make monthly rent payments at one of the bank branches listed below for a fee (click on an underlined bank to view a bank flyer with more information.)

Mail Rent Payments
Mailing your payment is a safe and convenient way to make a NYCHA rent payment. Each month, when you receive your monthly billing statement, just tear off the remittance slip and place it in the enclosed envelope with your check or money order made out to, “New York City Housing Authority.” The remittance slip is pre-addressed with the payment address. Please mail your rent early to allow two or three days for delivery. Please write your NYCHA account number on the front of your check or money order, and remember to place a stamp on the envelope. Please do not mail cash to NYCHA.

Mailing address:
New York City Housing Authority
Lock Box Unit
P.O. Box 2419
Omaha, NE 68103-2419

Pay Rent at an Authorized Payment Center
To pay your rent in cash, visit an authorized payment center to make your payment in person and receive a receipt immediately. The payment center will charge a fee of $2.00 for processing your payment. Your Housing Assistant can provide a complete list of payment centers.

Pay Rent via Payroll Deductions
If you are a NYCHA resident and a City of New York employee you may be eligible to participate in NYCHA's Automatic Payroll Rent Deduction Program. You can have your rent automatically deducted from your paycheck. Complete the application online, print it, and submit the completed application to your development Management Office.
Download the Automatic Payroll Rent Deduction Application

Payments made by HRA
If your rent is paid via benefits you receive from the NYC Human Resources Administration please review the monthly billing statement to be sure that last month’s payment was received and that no other charges are due. If additional monies are due, please mail your payment with the remittance slip in the enclosed envelope to the address printed on the slip.

Payments on behalf of a Resident
NYCHA can send monthly billing statements directly to an authorized caregiver of a senior and/or disabled resident. Please contact your development Management Office for more information.