GOVERNMENT ORGANIZATIONS

Federal

• United States Department of Housing and Urban Development: (888) 297-8685
  • Foreclosure relief
• United States Federal Emergency Management Agency (FEMA): (800) 621-FEMA. In the event of a federal disaster declaration, FEMA can provide the following help to victims:
  • Temporary housing
  • Home repairs and replacement
  • Disaster Unemployment Assistance
  • Miscellaneous needs such as medical, dental, funeral, etc.
  • "Homeowner’s Guide to Retrofitting” www.fema.gov/library
  • Financial assistance, temporary housing
• United States Small Business Administration: (800) 659-2955, disastercustomerservice@sba.gov
  • Home repairs
  • Personal property replacement
  • Business loss relief

State and Local

• New York City Comptroller: (212) 669-3916, action@comptroller.nyc.gov
  • If you believe your damage was the fault of the city, you can submit a claim with the Comptroller, who will investigate the situation and possibly offer a financial settlement for the damage. 
  • Claims must be filed within 90 days of the flood event.
    
• New York City Human Resources Administration: (877) 472-8411
  • Food
  • Shelter
  • Temporary financial assistance
  • Medical care
  • Counseling
    
• New York State Insurance Department:
  • Information about all aspects of insurance
  • Investigation of consumer complaints
    
• Small Business Administration: (800) 659-2955, disastercustomerservice@sba.gov
  • Financial assistance to help prepare your home or business for a flood
  • Home repair, property replacement, business recovery
    
• Department of Housing and Urban Development: (888) 297-8685
  • Financial assistance to help prepare your home or business for a flood
  • Foreclosure relief
    
• NYC Department of Environmental Protection:      
  • Sewer system maintenance, water main breaks
    
• Office of Emergency Management: 
  • Flood and emergency preparedness
    
• NYC Department of Health and Mental Hygiene:
  • Flooding clean-up, mold prevention
    
• New York City Human Resources Administration, (877) 472-8411
  • Emergency food, shelter, financial assistance
    
• New York City Comptroller: (212) 669-3916, action@comptroller.nyc.gov
  • Claims for damages caused by New York City

INSURANCE RESOURCES

• National Flood Insurance Program: (800) 427-4661
  
• New York State Insurance Department, New York City office: (212) 480-6400, Consumer hotline (800) 342-3736.

NON-GOVERNMENTAL ORGANIZATIONS

• American Red Cross in Greater New York: (877) 733-2767
  • Rental and security deposits
  • Replacement medications/medical devices
  • Furniture
  • Food
  • Clothing
    
• Neighborhood Housing Services of New York City, Inc: (212) 519-2500
  • Home rebuilding loans, construction services, mortgage assistance
• Catholic Charities, (888) 744-7900
  • Social service referrals
    
• Neighborhood Housing Services of New York City, Inc: (212) 519-2500
  • Home rebuilding loans
  • Construction services
  • Mortgage delinquency and foreclosure prevention
    
• Parodneck Foundation: (212) 431-9700
  • Loans
  • Technical assistance
  • Social service referrals
  • Must be 60+ years of age to qualify