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Dial 311The 311 Customer Service Center provides non-emergency government information and services. In order to improve the transparency of services being provided to the public, the Office of Operations and the Department of Information Technology and Telecommunications will regularly report 311-generated information to the public through this website.

All data reported is for the referenced reporting period and fiscal year (July through June) to date.

Information reported on this site includes:

Fiscal Year 2009
Fiscal Year 2008
Fiscal Year 2007
Fiscal Year 2006
Fiscal Year 2005
Fiscal Year 2004
Performance Reporting

 NYCStat Portal

 Citywide Performance Reporting (CPR)

 Mayor's Management Report

 My Neighborhood Statistics

 Scorecard Cleanliness Ratings

 311 Performance Reports/Most Frequent Inquiries

 311 Detailed Reports/Local Law 47 of 2005

 Statistics for
Multi-Agency Issues

 NYC Feedback Citywide Customer Survey Results
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